Thank you. We are here for you.

Hi Everyone,
Firstly, we would like to say that we hope that you and your families have all been keeping safe and healthy over the past months and hope that you will continue to do so as the lockdown period relaxes. It has been said many times; it has been such a difficult time for everyone and we at Schuchmann would like to extend our gratitude to all of you in the NHS, Schools and Social services for your hard work during this time.

We have faith that the gratitude and respect
given to you by the nation over the past few months’ won’t just end now that the rules are being relaxed, we very much hope that you all continue to be respected and recognised as you should be. The work you do is not easy and we respect and admire your commitment to the children and families who you work tirelessly to support. As you know Schuchmann have continued to work throughout this period to support you and the children who use our products – all be it with a reduced workforce. We have striven to maintain speedy delivery times and the highest levels of customer and technical support throughout. Manufacture of our products has not stopped for even one day during the lock down period and our commitment to continue providing high quality equipment for children has been absolute. Hopefully this has helped you in someway to provide support to the users of our products. Our video calls have been a huge success and is certainly something that we will look to continue.

Providing high quality equipment for children has been absolute.

We are pleased to get in touch today to inform you that as rules are relaxed we are in a position to start providing more face to face appointments in line with the recommendations of government and individual trusts. As we said in March the needs of the children we work with have not simply gone away and now we are prepared and ready to support you with the inevitable backlog of visits and assessments. All of our team will be able to recommence face to face visits from the 2nd of July and advanced appointment booking now available. We will be attending all appointments with full PPE including; facemask or visor, aprons and gloves, we have a large supply of antibacterial sanitiser and plans to put hand washing stations in our vehicles. We have also developed internal processes and best practice guidelines to make sure our products are cleaned after every assessment and are safe for each child who needs to try them. We would like to try and solve any quick questions or issues with a video call with parents and therapists where appropriate to limit contact however we are happy to attend home and school visits if this is unsuccessful or not possible.

Back to normal

We are really looking forwards to returning to a more regular way of working with all of you. We won’t use the word ‘normal’ just yet as we appreciate that we are far from that. To be able to go out and see the children using our products and meet future users of our equipment feels amazing. We have been waiting for this day for what seems like forever. Thank you all again for your hard work, we look forwards to seeing you all soon.

Warmest Regards
Andrew, David, Gary, Garry, Jon, Nicki, Scott, Tina and Tory

Your schuchmann UK team.